Privacy Policy

At Siddhi Vinayak Associates (hereinafter referred to as “Company,” “We,” “Our,” or “Us”), we are committed to protecting the privacy of all users, including employees, customers, vendors, service providers, subcontractors, and others (“You” or “Your”), and ensuring a safe and secure user experience.

Scope of the Policy

This Privacy Policy outlines the practices adopted by the Company for the collection, usage, disclosure, and protection of your personal information. It applies to data processed through our platform, including our website and mobile applications, or through other interactions with the Company. “Personal information” refers to any data that can be used to identify or contact you, such as your name, email address, phone number, or other related information. By associating with the Company, whether through the platform, third-party websites, or other means, you agree to the collection, use, and transfer of your personal data as described in this Privacy Policy.

Collection of Information

We may collect various types of personal information from you, including your name, date of birth, email address, contact details, address, identity proof, and payment-related information such as bank details or transaction history. Additionally, we collect details of services provided to you, including service requests, device information, payment mode, transaction records, and timestamps.

We may also gather technical data like your device type, browser, IP address, and location to facilitate service delivery and perform statistical analysis. This information is used to administer our services and improve user experiences.

Purpose and Use of Information

We collect and use your personal information for several purposes, including providing our services, addressing your queries, and ensuring efficient service delivery. Your data helps us operate and improve our services, deliver requested products, enhance customer support, and ensure compliance with applicable laws.

In addition, personal information is used for recruitment and employment purposes, including background verification, onboarding activities, and compliance with labor laws. If your information is used for purposes other than those originally stated, we will seek your explicit consent before proceeding.

Disclosure of Information

We may share your personal information with third parties to deliver our services, including vendors, service providers, and authorized agents. These entities are required to use your data solely for service-related purposes.

Your information may also be shared with our parent company, affiliates, subsidiaries, or joint ventures to facilitate our operations. In cases of mergers, acquisitions, or other business restructuring, your personal data may be transferred to the new entity.

We may disclose personal information if required to comply with legal obligations, enforce our policies, or protect our rights, property, and safety or those of our users and the public.

Accuracy of Information

We strive to ensure that your personal information is accurate and up to date. If any changes are required, you can update your details by contacting us via email at inquiry@siddhivinayakassociates.com.

No False Information or Impersonation

You are required to provide accurate and truthful information when interacting with us. Impersonating another person or submitting false details is strictly prohibited and may result in termination of services.

Data Retention

We retain your personal information as long as your association with the Company exists or as necessary to provide services, comply with legal obligations, and resolve disputes. Information may also be retained for legitimate business purposes and compliance with legal requirements.

Data Transfer

Your personal data may be transferred to countries with different data protection standards. We take necessary precautions to ensure the confidentiality and security of transferred information.

Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored in your browser that help us analyze user behavior and improve our services. You can disable cookies in your browser settings, though this may affect the functionality of our platform.

Security of Information

We implement robust technical and organizational measures to safeguard your personal data from unauthorized access, loss, or alteration. However, while we work to protect your data, we cannot guarantee absolute security due to the open nature of the internet.

Your Rights

You have the right to access, update, or delete your personal information by contacting us at info@siddhivinayakassociates.com. However, deletion requests may be subject to legal obligations or ongoing business relationships.

Children’s Privacy

We do not knowingly collect personal information from children. Parents or guardians must provide consent if children’s data is shared with us.

Changes to the Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Continued use of our services constitutes acceptance of any updated terms.

Contact Information and Grievances

For questions, concerns, or grievances related to this Privacy Policy, please contact us at inquiry@siddhivinayakassociates.com. We are committed to addressing your concerns promptly.

By engaging with Siddhi Vinayak Associates or using our platform, you agree to the terms outlined in this Privacy Policy.